I cannot see a contract I was invited to

Check your email for the invitation link and make sure you are logged in with the same address the invite was sent to. If the issue persists, ask the contract Owner to resend the invitation.

The Publish button is greyed out

Only users with the Owner role can publish a turn. Also check that it is currently your team's turn — you cannot publish while awaiting the other party's response.

I cannot sign the contract

Make sure you have been designated as a Signer for your side. If the contract has not reached Ready to Sign status, both parties need to finish negotiating first.

I am not receiving email notifications

Check your spam/junk folder for emails from info@divvycontracts.com.

A contract is stuck, the other party is not responding

Use the Send nudge button in the Contract Workspace to notify the other team. If urgent, reach out to your counterpart directly.

I accidentally cancelled a contract

Contract cancellations are irreversible. You will need to create a new contract. Contact support if you believe this occurred due to a platform error.