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📚 HELP CENTER

How can we help?

Find answers, guides, and how-tos for everything in Divvy Contracts.

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Getting Started

What is Divvy, quick start guide, and your first contract.

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Complete Platform Guide

Deep dives into every section of the Divvy workspace.

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Contracts & Collaboration

Creating contracts, inviting collaborators, roles, and access.

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Signing & Workflow

E-Signature experience, contract statuses, and notifications.

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How-Tos by User Type

Guides for paid users, guests, and channel partners.

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Account, Billing & Security

Plans, billing, data privacy, audit trails, and FAQs.

REFERENCE

FAQs

Last updated

May 14, 2026

·

4

min read

Does the receiving party need a paid Divvy account?

No. Receiving parties can collaborate and sign contracts as guests using a secure link — no account or payment required.


Can I use my own contract templates?

Yes. You can upload a Word document or paste content when creating a new contract. Template management will be available in a future release.


How many contracts can I manage at once?

This depends on your plan. See the Pricing page for limits by tier.


Is there a Salesforce integration?

Yes, Salesforce integration is available on higher-tier plans. It syncs contract status, time-tracking metrics, and key fields back to your Salesforce records automatically.


Can I export contracts?

Yes. Executed contracts can be downloaded as PDFs from the Vault. The audit trail can also be exported as a PDF.


What happens to my contracts if I cancel my subscription?

Your contracts and data are retained for 90 days after cancellation. After 90 days, data is permanently deleted per our retention policy.


How do I report a bug or request a feature?

Use the Submit a Support Ticket tab above. Select Bug / Something is not working or Feature request as the issue type.


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