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E-Signature experience, contract statuses, and notifications.
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Account, Billing & Security
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REFERENCE
FAQs
Last updated
May 14, 2026
·
4
min read
Does the receiving party need a paid Divvy account?
No. Receiving parties can collaborate and sign contracts as guests using a secure link â no account or payment required.
Can I use my own contract templates?
Yes. You can upload a Word document or paste content when creating a new contract. Template management will be available in a future release.
How many contracts can I manage at once?
This depends on your plan. See the Pricing page for limits by tier.
Is there a Salesforce integration?
Yes, Salesforce integration is available on higher-tier plans. It syncs contract status, time-tracking metrics, and key fields back to your Salesforce records automatically.
Can I export contracts?
Yes. Executed contracts can be downloaded as PDFs from the Vault. The audit trail can also be exported as a PDF.
What happens to my contracts if I cancel my subscription?
Your contracts and data are retained for 90 days after cancellation. After 90 days, data is permanently deleted per our retention policy.
How do I report a bug or request a feature?
Use the Submit a Support Ticket tab above. Select Bug / Something is not working or Feature request as the issue type.
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